Privacy Policy

1. Introduction

Welcome to Pinkplots. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.pinkplots.com) and use our services.

2. Information We Collect

We may collect personal information from you in various ways, including when you:

Make a purchase.
Create an account.
Sign up for our newsletter.
Contact us for customer support.
Participate in a survey or promotion.

The types of personal data we may collect include:

Identity Data: Name, date of birth.
Contact Data: Billing address, shipping address, email address, and phone number.
Transaction Data: Details about products and services you have purchased from us.
Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting, and location.
Profile Data: Your username, password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Manage your account and our business relationship with you.
Send you marketing communications and newsletters (with your consent).
Improve our website and services.
Personalize your user experience.
Provide customer support.
Prevent fraud and ensure the security of our services.

4. Sharing and Disclosure of Your Information

We do not sell your personal data. We may share your information with trusted third parties who perform services on our behalf, such as:

Payment processors to handle transactions.
Shipping and logistics partners to deliver your products.
Marketing and analytics service providers to help us improve our business.

These third parties are contractually obligated to protect your information and use it only for the purposes for which it was provided. We may also disclose your information if required by law or to protect our rights and safety.

5. Data Security

We have implemented robust security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure data storage. While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

6. Legal Basis for Processing (For EU/UK Users)

If you are a user in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using your personal data depends on the information collected and the specific context in which we collect it. We typically rely on the following:

Contractual Necessity: To perform our obligations under a contract with you (e.g., to process and fulfill your order).
Legitimate Interests: When processing is necessary for our business operations and does not override your data protection rights (e.g., to improve our services, prevent fraud, and conduct marketing with your consent).
Consent: When you have given us explicit consent for a specific purpose (e.g., for direct marketing).

7. Your Data Protection Rights (GDPR)

If you are in the EEA or UK, you have the following data protection rights. To exercise these rights, please contact us at info@pinkplots.com.

Right to Access: The right to request copies of your personal data.
Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure: The right to request that we erase your personal data under certain conditions.
Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: The right to object to our processing of your personal data.
Right to Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

8. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Right to Know: You have the right to request that we disclose the personal information we collect, use, and sell about you.
Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: The CCPA provides California residents the right to opt-out of the “sale” of their personal information. Pinkplots does not sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at info@pinkplots.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie consent banner.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will indicate when the latest changes were made. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: info@pinkplots.com